State Bank of India (SBI) has invited online applications from retired SBI officers for engagement as Resolvers on a contractual basis under Advertisement No. CRPD/RS/2026-27/06. A total of 105 vacancies are open across multiple SBI circles. The online application window is open from 15 April 2026 to 5 May 2026. Only retired officers of SBI are eligible to apply — this engagement is not open to the general public or officers from other banks.
Last verified on: 16 April 2026 (IST) | Source: SBI Official Careers Portal
Key Highlights
| Detail | Information |
|---|---|
| Organisation | State Bank of India (SBI) |
| Post Name | Resolver |
| Advertisement No. | CRPD/RS/2026-27/06 |
| Total Vacancies | 105 |
| Employment Type | Contractual (not regular/permanent) |
| Contract Duration | Minimum 1 year, maximum 3 years (subject to quarterly performance review), or until age 65, whichever is earlier |
| Application Start Date | 15 April 2026 |
| Last Date to Apply | 5 May 2026 |
| Application Mode | Online only |
| Department | Customer Experience Enhancement Department (Circle Complaints Resolution Centre – CCRC at LHOs) |
| Official Website | sbi.bank.in |
Vacancy Details
SBI has announced 105 vacancies for the post of Resolver under this engagement drive. The positions are distributed across various Local Head Offices (LHOs) and SBI circles. Selected candidates will be posted at Circle Complaints Resolution Centres (CCRCs) located at LHOs. The bank has reserved the right to post selected candidates anywhere in India as per operational requirements. Circle-wise and category-wise vacancy breakdowns are available in the official notification PDF on the SBI careers portal.
Eligibility
Who Can Apply
Only retired officers of State Bank of India are eligible to apply. Officers from erstwhile associate banks or other public/private sector banks are not eligible under this particular notification. Candidates must have a clean service record. No specific educational qualification beyond the service record is prescribed — eligibility is determined entirely by the applicant’s retirement status and grade held at SBI.
Grade-Wise Eligibility
The engagement is open to retired officers who served in the following grades:
- Middle Management Grade Scale II (MMGS-II)
- Middle Management Grade Scale III (MMGS-III)
- Senior Management Grade Scale IV (SMGS-IV)
Age Limit
The maximum age limit is 65 years as on 31 March 2026. Candidates who have already attained 65 years as of that date are not eligible to apply. No age relaxation details beyond this cap are mentioned in available official references for this post.
Experience and Preference
Preference will be given to retired officers with sufficient work experience, deep knowledge of SBI’s systems and procedures, and professional competence in the relevant area — particularly customer complaint handling and resolution mechanisms. This is an operationally focused role under the Customer Experience Enhancement Department.
Salary / Remuneration
The monthly remuneration is fixed based on the grade held at the time of retirement from SBI:
- MMGS-II and MMGS-III retirees: ₹45,000 per month (fixed)
- SMGS-IV retirees: ₹50,000 per month (fixed)
This is a fixed contractual remuneration. Additional perks, allowances, or benefits beyond this figure are not disclosed in available official references for this notification. Selected candidates will not be treated as regular employees of SBI and will not be entitled to pensionary or service benefits applicable to permanent employees.
Selection Process
The selection process consists of two stages:
- Shortlisting: Applications will be screened based on eligibility, service record, and experience particulars submitted in the biodata. Meeting minimum eligibility does not guarantee a call for interview.
- Interview: Shortlisted candidates will be called for a personal interview. Final selection will be based on interview performance and subsequent document verification.
There is no written examination under this engagement drive. Shortlisting is provisional and subject to verification of all original documents at the interview stage.
Important Dates
| Event | Date |
|---|---|
| Notification Release Date | 15 April 2026 |
| Online Application Start | 15 April 2026 |
| Last Date to Apply Online | 5 May 2026 |
| Interview Date | Not mentioned in the official notification |
| Result / Selection List | Not mentioned in the official notification |
Application Fee
Not mentioned in available official references for this specific notification (CRPD/RS/2026-27/06). Candidates should check the official notification PDF on the SBI careers portal for any fee-related instructions before proceeding with the application.
How to Apply
- Visit the official SBI careers portal: sbi.bank.in/web/careers/current-openings
- Locate the listing: “ENGAGEMENT OF RETIRED BANK OFFICERS AS RESOLVERS ON CONTRACT BASIS – CRPD/RS/2026-27/06”
- Download and read the official notification PDF carefully before proceeding.
- Click on “Apply Online” from the same listing on the current openings page.
- Register or log in using valid credentials on the SBI recruitment portal.
- Fill in the application form with personal details, service particulars, grade at retirement, and circle preference.
- Upload all required documents in the prescribed format and size.
- Review the filled form completely before final submission.
- Submit the form and save or print the system-generated application confirmation for future reference.
Important: No other mode of application will be accepted. Hard copies of the application need not be sent to SBI’s office. Candidates are advised to apply well before the deadline of 5 May 2026 to avoid last-minute technical issues on the portal.
Documents Required
- Recent passport-size photograph (scanned)
- Signature (scanned)
- Brief experience particulars / Biodata PDF covering the last 10 years of service
- Government-issued photo ID proof
- Proof of date of birth
- Caste / EWS / PwBD certificate (if applicable)
- Service record or retirement documents confirming grade and retirement from SBI
- Any other document specified in the official notification PDF
All documents must be uploaded in the format and file size specified in the notification. Originals will be required at the interview stage for verification.
Offer / Notice Verification and Scam Warning
SBI communicates all recruitment-related information exclusively through its official websites: sbi.bank.in and sbi.co.in. The only legitimate apply link will be accessible through the Current Openings page on these domains. SBI does not send recruitment notices via WhatsApp, Telegram, or unofficial third-party job portals. Any message claiming to offer an SBI Resolver appointment in exchange for a payment, registration fee on an unofficial site, or advance deposit is fraudulent. Verify the advertisement number (CRPD/RS/2026-27/06) directly on the SBI careers portal before acting on any communication. Do not share your bank account details, OTPs, or personal documents with any unverified entity claiming to represent SBI recruitment. If in doubt, contact SBI through the official query channel at sbi.bank.in/web/careers/post-your-query.
Official Links
- SBI Current Openings – Official Careers Portal (locate CRPD/RS/2026-27/06)
- SBI Online Recruitment Application Portal
- SBI Careers – Post a Query / Contact
Note: The direct PDF notification link was not independently accessible at the time of verification. Access the notification PDF through the Current Openings listing linked above, against Advertisement No. CRPD/RS/2026-27/06.
Frequently Asked Questions (FAQs)
Q1. Who is eligible to apply for SBI Resolvers Recruitment 2026?
Only retired officers of State Bank of India are eligible. Officers from other banks, including erstwhile SBI associate banks, are not eligible under this notification (CRPD/RS/2026-27/06).
Q2. What is the last date to apply for SBI Resolvers 2026?
The last date to submit the online application is 5 May 2026. No offline or postal applications will be accepted.
Q3. What is the monthly remuneration for SBI Resolver posts?
Retired officers from MMGS-II and MMGS-III grades will receive ₹45,000 per month (fixed). Retired SMGS-IV officers will receive ₹50,000 per month (fixed). This is a contractual engagement and does not carry regular employee benefits.
Q4. Is there a written exam for SBI Resolvers Recruitment 2026?
No. The selection process involves shortlisting of applications based on eligibility and service particulars, followed by a personal interview. There is no written examination.
Q5. What is the contract duration for the Resolver post?
The contract is for a minimum of 1 year and a maximum of 3 years, subject to quarterly performance review, or until the engaged officer reaches the age of 65 years — whichever comes first.
Q6. Where will selected Resolvers be posted?
Selected candidates will be posted at Circle Complaints Resolution Centres (CCRCs) at Local Head Offices (LHOs). Circles mentioned include Gandhinagar, Amaravati, Bengaluru, Bhopal, Bhubaneswar, Chandigarh, Chennai, and others. SBI reserves the right to post candidates anywhere in India as per operational requirements.
